PRIVACY POLICY

At Loma Parties, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

When you visit our website, submit a form, or make a booking enquiry, we may collect the following information:

• Name

• Email address

• Phone number

• Event details (such as date, guest count, location)

• Payment or invoice information (when applicable)

We also collect basic data through cookies and analytics tools to help us improve your experience on the website (see “Cookies” below).

2. How We Use Your Information

We collect and process personal data solely for the purpose of delivering our services. This includes:

• Responding to enquiries and bookings

• Confirming event details and logistics

• Sending invoices and payment requests

• Notifying you of updates or important information

• Improving the website’s performance and user experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Protection & Storage

All data submitted through our website is stored securely using encrypted systems and access controls. We take appropriate technical and organisational measures to ensure your information is protected from loss, misuse, or unauthorised access.

Your personal data is retained only for as long as necessary to complete the purpose for which it was collected — or as required by law.

4. Cookies & Analytics

Our website uses cookies to provide a smoother browsing experience and to help us understand how visitors use the site. These cookies may collect anonymised data such as:

• Device and browser type

• Pages visited

• Time spent on site

We may use tools like Google Analytics to analyse this information, but no personally identifiable data is collected through these services.

You can control or disable cookies via your browser settings at any time.

5. Email Marketing (If Applicable)

From time to time, we may send you updates about our services, special offers, or seasonal availability. We will only send such communications:

• If you have explicitly opted in via our forms

• Or if you are an existing client with a relevant upcoming event

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any message.

6. Third-Party Services

We may occasionally use trusted third-party platforms (e.g., payment processors, scheduling tools, contact forms) to facilitate bookings or communications. These providers are carefully selected and are required to comply with strict data protection regulations.

We do not authorise any third-party service to use your data beyond the scope of delivering our services.

7. Data Jurisdiction

Loma Parties operates in Hong Kong, and all data is processed in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO) and, where applicable, General Data Protection Regulation (GDPR) guidelines for users in the EU.

8. Access, Updates, or Removal Requests

You have the right to:

• Request access to the personal data we hold about you

• Ask for corrections to be made to outdated or inaccurate information

• Request deletion of your personal data, unless we are legally required to retain it

To make any such requests, please contact us directly via email.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch:

Email: info@lomaparties.com
Phone: +852 5395 3587